How Internet Gets To You

It used to be you could pick up a landline phone, and you had a dial tone. You might not understand how it worked, but it did. The Internet is a lot like that. You turn on your computer or tablet, you connect to the Internet, and there you have it.


Copper was used initially to bring telephone service to our homes. Today we have Fiber-To-The-Home (FTTH). Fiber carries more than just voice; it also carries data. Because fiber optic cable transmits data via light waves, information is transferred at the speed of light.

Fiber comes into your house where the phone lines have in the past. Near that connection, you will see a battery backup device. This device keeps your telephone service running on battery (for a limited time) should your power go out.

Inside your house, you will either see an Ethernet jack (pic left) for a wired connection or a wireless router for WiFi. This connection is how the data gets to your devices. If you are using a smart TV and are a long way from your router, it is a good idea to use a wired connection. You may also want to use a wired connection for your computer. This connection offers the best signal.


The other way to connect is to use WiFi. Due to the number of devices in our homes today, it makes more sense to have a wireless connection or WiFi. WiFi is a networking technology that uses radio waves to provide wireless high-speed Internet and network connections.

A router is a device that makes the Internet wireless. More simply put, a router is a networking device that performs the traffic directing functions on the Internet. It allows us to use our laptops, phones, and other devices wirelessly, throughout our homes and offices.

For the most part, your WiFi works without any work on your part. If, however, you notice your Internet seems slow, and you have checked all your own equipment, here are a couple of other things you could check. How close is your router to your devices? The closer the WiFi, the better the connection. You could also look on your devices for background programs such as games and videos that take up bandwidth. They can impact your network and cause your connections to run slower. If you are not sure about your Internet speed, go to ITC’s website at Find the computer mouse symbol in the upper right corner of the website and press enter. Under Internet Support, you will find a list including the speed test. You may want to run a couple of times to be sure. As always, ITC’s Help Desk (1.888.217.5718) is ready to help you 24/7.

The Internet has come a long way, especially with WiFi options. Imagine if we had to hard-wire every device in our homes. We would be tied down, that is for sure! Just be sure you have enough speed to run all your devices. If you have questions, give us a call at 1.800.417.8667.